RMSTrainers
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JARVIS Desktop - I linked the incorrect RMS profile to a teammate in JARVIS
Restaurants cannot unlink an RMS profile in JARVIS on their own. Select brand team members (e.g. BDMs) can unlink profiles for restaurants. Please contact your BDM to unlink a profile in JARVIS. ...
RMS - I cannot post a delivery because it is on the incorrect business day
This happens when someone has started the End of Day process, not completed it fully and locked their inventory. A ServiceDesk ticket is not required. To action this, open the delivery draft -...
RMS - I cannot run End of Day because I cannot post a delivery
This happens when someone has started the End of Day process, not completed it fully and locked their inventory. A ServiceDesk ticket is not required. To action this, open the delivery draft -...
RMS - Can you "black out" days for teammates to book time off?
No, there is no ability to "black out" specific days that teammate cannot take off. This is required to be managed manually at the restaurant level.
RMS - I can't see labour hours in my Daily Overview or any labour reporting
The most likely cause for not being able to see any labour hours in the RMS daily overview or labour reports is due to previous pay periods that need to be closed. If your pay periods are behind,...
RMS - I need to delete an RMS profile
An RMS profile is deleted by following the steps for separating a teammate in JARVIS. A service desk ticket is not required Resources: Corporate - Separating a Teammate in JARVIS Franchise - ...
FMR - I am short funds on my FMR sheet
To troubleshoot a shortage on the FMR, you should: Run the Consolidated RVC Sales Detail Report Select Autosequence and Reports from the restaurant's desktop: Select the Consolidated RVC Sa...
RMS - I am trying to delete a Scheduled Delivery and I can’t
Question/Issue:I am trying to delete a Scheduled Delivery and I can’t Troubleshooting Steps: Option 1 Leave it on screen and if it is never posted, it will not impact any information - this will ...
RMS - My teammate’s profile is not showing in RMS after they have returned from a leave of absence them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for teammates returning from a leave of absence that is initiated by the Payroll team. When a teammate returns from a leave of absenc...
RMS - My teammate’s profile is not showing in RMS after I rehired them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for rehired teammates that is initiated by the Payroll team. When rehiring a teammate in Dayforce, contact payroll@recipeunlimted.com...