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Sterling Dhanraj

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Latest activity by Sterling Dhanraj
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    Sterling Dhanraj created an article,

    PATT Charging Bases to replace dongles

    WHAT IS HAPPENING: Chase is providing you with charging bases for your wireless Vx680 payment devices to improve the performance of your restaurant technology.  As the charging bases are “Plug and ...

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    Sterling Dhanraj created an article,

    Cara IT Service Desk Response times, Resolutions, & Escalations

    RESPONSE, RESOLUTION & ESCALATIONS   RESPONSE:The Service Desk responds to Portal tickets in 4 hours or less, more than 80% of the time.   RESOLUTION:The Service Desk strives to resolve incidents a...