Quick Links
Knowledge Base & FAQs
Service Desk Knowledge Base Articles
- Caraview / Recipeview: Login and Password Management Process
- Pausing Orders from Uber Eats
- Disabling Tip for IPP320
- Aggregator (integrated Skip) - Changing the printing location
- RMS - Where can I find Badge Number and Login credentials?
- RMS - Incorrect Hours - Transition Shift
Important Info For All Restaurants
- Wifi - CARA3P WI-FI NETWORK SHUTDOWN - Important Changes to Cara3p Wi-Fi Network
- Password Reset Requirements (Active Directory Login - Windows / RDS)
- FREQUENTLY ASKED QUESTIONS: eOrder, Take Out and Delivery Driver cashout
- Troubleshooting Xerox Printer issues and How to order iPad, SRM and Xerox printer toner or drums
- Cara IT Service Desk Response times, Resolutions, & Escalations
- Cleaning your payment terminals - Guidelines From Chase Paymentech on how to clean payment terminals
Payments and Payment Devices
- How To Refund To Guest Card for Harvey's
- PATT - How to calibrate the PATT VX680 device screen
- BMO Debit MasterCard Issues
- PATT Comm Error
- Move 5000 PATT - Key Exchange Message
- Move 5000 PATT - The tip amount is not showing on the receipt
Micros POS
- How to Turn off the POS Terminal and KDS
- Insert Condiment
- Cannot Add Different Order Types
- RMS - "Please Clock In" error message on the POS
- Aggregrators - Micros - FMR - MyMicros
- Group Menu POS Procedure
Givex and SCENE
WiFi
Phones and Fax
Back Office Applications
- G-Suite - How to setup email forwarding from my Recipe G-Suite email account
- What's Wrong with My A vs. T - Webinar - 2014
- RBOS - How to Generate Labor
- RBOS - Labor Reports
- RBOS - Grid Scheduler
- RBOS - Schedule Editor
Promoted articles
- Wifi - CARA3P WI-FI NETWORK SHUTDOWN - Important Changes to Cara3p Wi-Fi Network
- Password Reset Requirements (Active Directory Login - Windows / RDS)
- FREQUENTLY ASKED QUESTIONS: eOrder, Take Out and Delivery Driver cashout
- Troubleshooting Xerox Printer issues and How to order iPad, SRM and Xerox printer toner or drums
- Cara IT Service Desk Response times, Resolutions, & Escalations
- How To Refund To Guest Card for Harvey's
- PATT - How to calibrate the PATT VX680 device screen
- BMO Debit MasterCard Issues
- PATT Comm Error
- How to Turn off the POS Terminal and KDS
- Insert Condiment
- Cannot Add Different Order Types
- SCENE FAQ
- G-Suite - How to setup email forwarding from my Recipe G-Suite email account
- What's Wrong with My A vs. T - Webinar - 2014
- RBOS - How to Generate Labor
- RBOS - Labor Reports
- RBOS - Grid Scheduler
- RBOS - Schedule Editor
- RBOS - How to Adjust a Forecast
- RBOS - How To Run a Forecast