Knowledge Base & FAQ's
- How to view your Zendesk tickets
- How to Turn off the POS Terminal and KDS
- How To Refund To Guest Card for Harvey's
- Wifi - CARA3P WI-FI NETWORK SHUTDOWN - Important Changes to Cara3p Wi-Fi Network
- Password Reset Requirements (Active Directory Login - Windows / RDS)
- G-Suite - How to setup email forwarding from my Recipe G-Suite email account
- FREQUENTLY ASKED QUESTIONS: eOrder, Take Out and Delivery Driver cashout
- What's Wrong with My A vs. T - Webinar - 2014
- Insert Condiment
- Cannot Add Different Order Types
- SCENE FAQ
- Security Camera - AD for Android MS VPN
- Troubleshooting Xerox Printer issues and How to order iPad, SRM and Xerox printer toner or drums
- Recipe IT Service Desk Response times, Resolutions, & Escalations
- 26-Oct-2016 - Swiss Chalet order processing Outage
- Restart Buttons on POS Terminal
- BMO Debit MasterCard Issues
- RMS - I cannot run End of Day and I cannot post a delivery because I am on the incorrect business day
- FMR - I am short funds on my FMR sheet
- RMS - The End of Day process is taking longer than usual/expected to run.
- RMS - Can anyone unpost a count that has been posted?
- JARVIS App - Manager/Supervisor is unable to view scheduling features
- RMS - Teammates are not able to be scheduled for a split shift
- RMS - What is the correct process for building a schedule in RMS?
- Escalating Issues to Scene Support
- Call Center Checks - Payment Process
- Axonify/RUgames Issues
- How to Open a ticket via the Service Desk Web Portal
- Procedure for all Reset Requests effective 04/25/22
- Comment effectuer un remboursement non générateur de recettes