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Mike Pereira

  • Total activity 110
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Latest activity by Mike Pereira
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    Mike Pereira created an article,

    How to Turn off the POS Terminal and KDS

    You may have the need to reboot your POS terminal if the screen is frozen or is not communicating to the network.  To Power off the terminal, press down on the Power button.  Once the screen goes b...

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    Mike Pereira created an article,

    Move 5000 PATT - Key Exchange Message

    Issue:  When performing a transaction on the Move 5000 PATT device a "Key Exchange" message displays while processing a payment card   Resolution: Every day, all of the devices need to perform an u...

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    Mike Pereira created an article,

    Move 5000 PATT - Check did not Automatically Close on the POS

    When a server/bartender approaches a manager/supervisor to inform you that the table never closed after payment, follow these steps: 1. Take the payment receipt and review the following points to e...

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    Mike Pereira created an article,

    Group Menu POS Procedure

    This is how the majority of the Group menus work at CARA.  The Price Point MUST be punched in AND sent first before you can access the no charge items. This example is from PUBS:       If the price...

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    Mike Pereira created an article,

    How to Perform Separate Checks on PATT

    Ring in your table with different seats. For example, on Table 61, Seat 1:  7up, press Next Seat, on Seat 2: Diet Pepsi, and press Send.              Go back into the table and click Edit Check, Tr...

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    Mike Pereira created an article,

    What's Wrong with My A vs. T - Webinar - 2014

    Log in to help.cara.com under Back Office Applications and watch the short video on any device with a browser. 

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    Mike Pereira created an article,

    2 myMicros - MyPage123

    Log in to help.cara.com under Back Office Applications and watch the short video on any device with a browser. 

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    Mike Pereira created an article,

    7 myMicros - Contest Reporting

    Log in to help.cara.com under Back Office Applications and watch the short video on any device with a browser. 

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    Mike Pereira created an article,

    6 myMicros - Restaurant Scorecard and Restaurant Scorecards All

    Log in to help.cara.com under Back Office Applications and watch the short video on any device with a browser. 

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    Mike Pereira created an article,

    5 myMicros - Employee Productivity

    Log in to help.cara.com under Back Office Applications and watch the short video on any device with a browser.