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Chris

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Latest activity by Chris
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    Chris created an article,

    How to Manually Charge a Credit Card

    Please be advised: This can only be completed on a POS Terminal which does not have a wire payment terminal attached to it.   1. Open the Check which you need to submit a Credit Card payment for an...

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    Chris created an article,

    How to View Cashout Reads in Micros

    1. On your Back Office computer, Open Autosequence & Reporting from the Desktop Menu / Start Menu. 2. Go to the Reports tab and then click on Employee. 3. Double click Cara Server Read. 4. Selec...

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    Chris created an article,

    How to Reprint a Receipt for a Guest (Previous Date)

    1. On your Back Office computer, move your mouse to the bottom of the screen and select “Start”. 2. Type "EJ Print" and then select EJ Print.  3. In the Electronic Journal Print Utility, click th...

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    Chris created an article,

    How To redirect a Kitchen Printer

    Please Note: Only redirect printers when you are experiencing technical issues and/or the Service Desk has been contacted.    1. Swipe your manager card on the POS terminal and under "Procedures" h...

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    Chris created an article,

    How to Void an Activated Giftcard

    Please Note: Do not close the check if you need to void an activated card.   1. Open the check with the gift card on the bill. 2. Highlight the gift card on the bill and hit the Void button. 3. Sw...

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    Chris created an article,

    How to Refund to a Guest's Credit Card

    Please be advised: This can only be completed on a POS Terminal which does not have a wire payment terminal attached to it. TRANS VOID: ***** THIS IS TO BE USED WHEN THERE IS AN OFFSETTING SALE****...