Chris
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Activity overview
Latest activity by Chris-
Chris created an article,
How to install MyMicros App on your Phone
MICROS has introduced inMotion, a mobile application that will allow you to use your iOS or Android device to easily and intuitively explore and act on key restaurant and hospitality functions from...
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Chris created an article,
How to Manually Charge a Credit Card
Please be advised: This can only be completed on a POS Terminal which does not have a wire payment terminal attached to it. 1. Open the Check which you need to submit a Credit Card payment for an...
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Chris created an article,
How to View Cashout Reads in Micros
1. On your Back Office computer, Open Autosequence & Reporting from the Desktop Menu / Start Menu. 2. Go to the Reports tab and then click on Employee. 3. Double click Cara Server Read. 4. Selec...
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Chris created an article,
How to Reprint a Credit/Debit Receipt for a Guest (Current Date)
1. On your Back Office computer, move your mouse to the left side to bring up the Micros Desktop Menu. 2. Click on Reporting and then Electronic Journal Print Utility. 3. In the Electronic Journal...
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Chris created an article,
How to Reprint a Receipt for a Guest (Previous Date)
1. On your Back Office computer, move your mouse to the bottom of the screen and select “Start”. 2. Type "EJ Print" and then select EJ Print. 3. In the Electronic Journal Print Utility, click th...
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Chris created an article,
How To redirect a Kitchen Printer
Please Note: Only redirect printers when you are experiencing technical issues and/or the Service Desk has been contacted. 1. Swipe your manager card on the POS terminal and under "Procedures" h...
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Chris created an article,
How to find the Serial number of your PATT device
Please note: When calling the Service Desk to replace a malfunctioning/broken PATT device, they will require the Serial number of the device. On the back of your Terminal, you can find the Serial ...
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Chris created an article,
How to Void an Activated Giftcard
Please Note: Do not close the check if you need to void an activated card. 1. Open the check with the gift card on the bill. 2. Highlight the gift card on the bill and hit the Void button. 3. Sw...
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Chris created an article,
How to Refund to a Guest's Credit Card
Please be advised: This can only be completed on a POS Terminal which does not have a wire payment terminal attached to it. TRANS VOID: ***** THIS IS TO BE USED WHEN THERE IS AN OFFSETTING SALE****...