RMSTrainers
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Activity overview
Latest activity by RMSTrainers-
RMSTrainers created an article,
RMS - I cannot post a delivery because it is on the incorrect business day
This happens when someone has started the End of Day process, not completed it fully and locked their inventory. A ServiceDesk ticket is not required. To action this, open the delivery draft -...
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RMSTrainers created an article,
RMS - Can you "black out" days for teammates to book time off?
No, there is no ability to "black out" specific days that teammate cannot take off. This is required to be managed manually at the restaurant level.
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RMSTrainers created an article,
RMS - I can't see labour hours in my Daily Overview or any labour reporting
The most likely cause for not being able to see any labour hours in the RMS daily overview or labour reports is due to previous pay periods that need to be closed. If your pay periods are behind,...
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RMSTrainers created an article,
RMS - I need to delete an RMS profile
An RMS profile is deleted by following the steps for separating a teammate in JARVIS. A service desk ticket is not required Resources: Corporate - Separating a Teammate in JARVIS Franchise - ...
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RMSTrainers created an article,
RMS - I cannot run End of Day because I cannot post a delivery
This happens when someone has started the End of Day process, not completed it fully and locked their inventory. A ServiceDesk ticket is not required. To action this, open the delivery draft -...
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RMSTrainers created an article,
FMR - I am short funds on my FMR sheet
To troubleshoot a shortage on the FMR, you should: Run the Consolidated RVC Sales Detail Report Select Autosequence and Reports from the restaurant's desktop: Select the Consolidated RVC Sa...
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RMSTrainers created an article,
RMS - The End of Day process is taking longer than usual/expected to run.
RMS can only process so many locations at once; the other requests end up in a queue; the queue can get very large as locations all try to run EOD at the same time, and it is further getting clogge...
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RMSTrainers created an article,
RMS - Can anyone unpost a count that has been posted?
No, once a count has been posted in RMS, it cannot be unposted and no corrections can be made. An inventory adjustment can be made through RMS that will be reflected in the next inventory cycle. ...
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RMSTrainers created an article,
JARVIS App - Manager/Supervisor is unable to view scheduling features
User is unable to view scheduling features on the Jarvis app. Note that the username and password requested below is for RMS not Jarvis. Do the following: Log into the RMS website from a des...
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RMSTrainers created an article,
RMS - Teammates are not able to be scheduled for a split shift
Split Shift: Where a teammate is scheduled for two separate shifts in the same day. This could be with the same job or a different job and requires a minimum of one hour between the end time of t...