RMSTrainers
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Activity overview
Latest activity by RMSTrainers-
RMSTrainers created an article,
RMS - I cannot run End of Day and I cannot post a delivery because I am on the incorrect business day
This happens when someone has started the End of Day process and then tries to stop it by hitting the refresh. This does not stop EOD, and the inventory gets locked, which is what prevents you from...
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RMSTrainers created an article,
FMR - I am short funds on my FMR sheet
To troubleshoot a shortage on the FMR, you should: Run the Consolidated RVC Sales Detail Report Select Autosequence and Reports from the restaurant's desktop: Select the Consolidated RVC Sa...
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RMSTrainers created an article,
RMS - The End of Day process is taking longer than usual/expected to run.
RMS can only process so many locations at once; the other requests end up in a queue; the queue can get very large as locations all try to run EOD at the same time, and it is further getting clogge...
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RMSTrainers created an article,
RMS - Can anyone unpost a count that has been posted?
No, once a count has been posted in RMS, it cannot be unposted and no corrections can be made. An inventory adjustment can be made through RMS that will be reflected in the next inventory cycle. ...
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RMSTrainers created an article,
JARVIS App - Manager/Supervisor is unable to view scheduling features
User is unable to view scheduling features on the Jarvis app. Note that the username and password requested below is for RMS not Jarvis. Do the following: Log into the RMS website from a des...
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RMSTrainers created an article,
RMS - Teammates are not able to be scheduled for a split shift
Split Shift: Where a teammate is scheduled for two separate shifts in the same day. This could be with the same job or a different job and requires a minimum of one hour between the end time of t...
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RMSTrainers created an article,
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RMSTrainers created an article,
RMS - My supervisor’s profile is not showing in RMS after I promoted them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for promoting teammates to supervisors that is initiated by the Payroll team. When promoting a teammate to a manager in Dayforce, con...
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RMSTrainers created an article,
RMS - My teammate’s profile is not showing in RMS after I rehired them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for rehired teammates that is initiated by the Payroll team. When rehiring a teammate in Dayforce, contact payroll@recipeunlimted.com...
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RMSTrainers created an article,
RMS - My teammate’s profile is not showing in RMS after they have returned from a leave of absence them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for teammates returning from a leave of absence that is initiated by the Payroll team. When a teammate returns from a leave of absenc...