RMSTrainers
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Recent activity by RMSTrainers Sort by recent activityRMS - My supervisor’s profile is not showing in RMS after I promoted them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for promoting teammates to supervisors that is initiated by the Payroll team. When promoting a teammate to a manager in Dayforce, con...
RMS - My teammate’s profile is not showing in RMS after I rehired them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for rehired teammates that is initiated by the Payroll team. When rehiring a teammate in Dayforce, contact payroll@recipeunlimted.com...
RMS - My teammate’s profile is not showing in RMS after they have returned from a leave of absence them in Dayforce (corporate restaurants only)
A manual process between Dayforce and RMS needs to take place for teammates returning from a leave of absence that is initiated by the Payroll team. When a teammate returns from a leave of absenc...
RMS - My teammate’s profile is not showing in RMS after I created a profile in Dayforce (corporate restaurants only)
After the onboarding process for a corporate teammate has been completed in Dayforce, there is an upload that takes place twice per day to sync Dayforce and RMS that sometimes takes up to 24 hours ...
JARVIS Desktop - I linked the incorrect RMS profile to a teammate in JARVIS
Restaurants cannot unlink an RMS profile in JARVIS on their own. Select brand team members (e.g. BDMs) can unlink profiles for restaurants. Please contact your BDM to unlink a profile in JARVIS. ...
RMS - Where can I find Badge Number and Login credentials?
Question/Issue: Can't find badge number and/or login name for associate or manager. Troubleshooting Steps: There’s a couple different places you can look. In Jarvis, find the associate, edit profi...
RMS - No Labour Demand Graph
Question/Issue: There is do labour demand graph under my Schedule Editor. Troubleshooting Steps: Do you have any filters active? If you filter by Department, the graph no longer appears. You must...
RMS - Incorrect Hours - Transition Shift
Question/Issue:Associate worked two jobs, only paying for one. Troubleshooting Steps: Under the Daily Overview page, find the shift in question. You will know if it is a transition shift on the Da...
RMS - I am trying to delete a Scheduled Delivery and I can’t
Question/Issue:I am trying to delete a Scheduled Delivery and I can’t Troubleshooting Steps: Option 1 Leave it on screen and if it is never posted, it will not impact any information - this will ...