Jason
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Activity overview
Latest activity by Jason-
Jason created an article,
List of SME's (Subject Matter Expert) per brand
List of SME's (Subject Matter Expert) per brand Harvey's: Carlie Woodman Swiss: Liz Mallari Milestones: Rob Neuts Pickle Barrel: Brian Selva ESM: Lesley Penny & Lucan Gagne Landing: Jesse T...
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Jason created an article,
Menu Item Availability - 86ing an item - stocking in or out a menu item
Menu Item Availability When a Menu Item becomes unavailable or has limited availability, the Manager/Supervisormust set the item to “Not Available” or “Limited Availability” within the Micros POS...
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Jason created an article,
eOrder/eComm - How to obtain the event logs
How to obtain the event logs from ecomm orders Log into the correct ecomm website https://callcenter.swisschalet.com/SwiWeb/portal/jsp/Login/login.jsp?lang_cd=EN https://callcenter.harveys.ca/H...
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Jason created an article,
eCommerce - All ecomm orders are not printing to any printer.
Issues: All ecomm orders are not printing to any printer. Takeout, Dining Room and Drive Thru are all printing without issues it is ONLY eComm. Solution: Check the 3700d log (D:\MICROS\Res\P...
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Jason created an article,
How to enable email forwarding for restaurants
How to enable email forwarding for restaurants Go to admin.google.com and sign in Search for the store in question and select it Select “Change Organizational Unit” Expand “Recipe Unli...
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Jason created an article,
How to view your Zendesk tickets
If you want to know the status of your ticket, provide an update to your ticket or just look at your ticket history, please follow the steps below. Go to help.cara.com and click on "Sign ...
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Jason created an article,
eHarvey's - How to void and view mobile orders
How to void and view mobile orders If you need to search or void any mobile orders, you can do so through the eHarvey’sPortal. To access the eHarvey’s Portal, swipe the Manager card and select “...
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Jason created an article,
Systems Resource site - Training, RMS, Jarvis, Micros, Move 5000, RUGame, Dayforce
Please find the URL below:https://sites.google.com/recipeunlimited.com/systemsresources/home What is a Systems Resource site?Our systems resource site is where you can find the resources ...
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Jason created an article,
Move 5000 - Offline transaction report for the last 24hrs
Issue: The store would like to see all the offline transactions that were done on the Move 5000 in the last 24hrs. Solution: Swipe the Micros card on the Move 5000Select the functions button Sele...
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Jason created an article,
DoorDash Support
DoorDash has improved their Support flow to ensure their merchants and partnered providers are fully supported! Please see below for the best practices to ensure your requests are escalated to the ...