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Jason

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Latest activity by Jason
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    Jason created an article,

    eCommerce - All ecomm orders are not printing to any printer.

    Issues:  All ecomm orders are not printing to any printer.  Takeout, Dining Room and Drive Thru are all printing without issues it is ONLY eComm.      Solution: Check the 3700d log (D:\MICROS\Res\P...

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    Jason created an article,

    How to enable email forwarding for restaurants

    How to enable email forwarding for restaurants     Go to admin.google.com and sign in Search for the store in question and select it   Select “Change Organizational Unit”   Expand “Recipe Unli...

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    Jason created an article,

    How to view your Zendesk tickets

        If you want to know the status of your ticket, provide an update to your ticket or just look at your ticket history, please follow the steps below.      Go to help.cara.com and click on "Sign ...

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    Jason created an article,

    eHarvey's - How to void and view mobile orders

    How to void and view mobile orders   If you need to search or void any mobile orders, you can do so through the eHarvey’sPortal. To access the eHarvey’s Portal, swipe the Manager card and select “...

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    Jason created an article,

    Systems Resource site - Training, RMS, Jarvis, Micros, Move 5000, RUGame

        Please find the URL below:https://sites.google.com/recipeunlimited.com/systemsresources/home       What is a Systems Resource site?Our systems resource site is where you can find the resources ...

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    Jason created an article,

    Move 5000 - Offline transaction report for the last 24hrs

    Issue: The store would like to see all the offline transactions that were done on the Move 5000 in the last 24hrs.  Solution:  Swipe the Micros card on the Move 5000Select the functions button Sele...

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    Jason created an article,

    DoorDash Support

    DoorDash has improved their Support flow to ensure their merchants and partnered providers are fully supported! Please see below for the best practices to ensure your requests are escalated to the ...

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    Jason created an article,

    Maxwell tech hours

    Maxwell tech hours - If you need support outside of these hours, you will need to escalate to Maxwell (dcole@maxwellpaper.ca, dispatch@maxwellpaper.ca) Monday to Friday:  9:00am to 9:00pmWeekends/H...

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    Jason created an article,

    Jarvis - RMS Tab is showing a blank screen

    Issue: On the Jarvis website, under the user profile the RMS tab is blank as per screenshot below. Solution: The temporary workaround until the Jarvis team implements a permanent solution is to...

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    Jason created an article,

    Caraview / Recipeview: Login, Reset and Password Management Process

    Recipe View Login and Password Management Process   Please see the following document, you can share with the location.  https://drive.google.com/file/d/1Say9gFOXBOI0ZCue8aO5eyL3hiqIi0r6/view?usp=s...