Issue
User forgot their password.
Cause
User has been using PIN or Fingerprint to sign-in.
Resolution
Go to http://passwordreset.microsoftonline.com to reset password.
Ensure you have configured SSPR.
Self-Serve Password Reset
Issue
User forgot their password.
Cause
User has been using PIN or Fingerprint to sign-in.
Resolution
Go to http://passwordreset.microsoftonline.com to reset password.
Ensure you have configured SSPR.
Comments
0 comments
Please sign in to leave a comment.