User is unable to view scheduling features on the Jarvis app. Note that the username and password requested below is for RMS not Jarvis.
Do the following:
- Log into the RMS website from a desktop computer (not on a mobile device)
- When prompted, enter a new password and confirm new password
- Log into the RMS website with your new password
- Once successfully logged in, you can log out
- Now open the Jarvis app and click on Scheduling
- You will be prompted to enter your RMS password, please enter it
- Scheduling features will now appear
You will not be prompted to to do this task again unless your RMS password changes. If so, follow the above steps.