Pausing Orders from Uber Eats

Issue:

The location is unable to process Uber Eats orders due to a technical or operational issue.  ie: a power failure.

Solution:

On the Uber Eats tablet:

1. Go into the Restaurant Dashboard

2. Select the menu icon in the top left corner

3. You’ll see a side menu with an option to “Pause Orders”

4. Enter your reason for pausing and then click Save.

NOTE: Pausing only lasts until the end of the day. If you want to halt orders for longer than that, let us know and we can help update your menu hours.

If you want to pause orders in the future, refer to our Help Center article (the restaurant will need to log in to access.) for instructions . For more thorough information about how to manage your Restaurant Dashboard, visit https://uber.app.box.com/s/xmw25jl0abkeq31vn1mzotzcqqlzw0vq