There is currently a known issue with RDS and Outlook where the screen will "Flicker" or "Flash" between the open applications very quickly.
Workarounds:
Note that these have been found to help with the problem, but you may still experience the issue
- When launching Outlook, take Outlook out of full-screen mode by pressing the Restore Down button. Continue to use Outlook in restore down mode.
- While experiencing the issue, Press the ALT and TAB keyboard buttons at the same time (ALT+TAB) to switch to another application
- While experiencing the issue, Press the ALT and F4 keyboard buttons at the same time (ALT+F4) to quit the application
- Instead of using RDS for Outlook, use Webmail: https://webmail.cara.com/. You can access this website from any computer and it is also available through RDS using the "Cara Webmail" icon:
Solution:
The issue has been escalated to Microsoft. Unfortunately at this time there is no solution to the problem. Please continue to perform the workarounds if this continues to happen.
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