There is currently a known issue with RDS and Outlook where the screen will "Flicker" or "Flash" between the open applications very quickly.
Note that these have been found to help with the problem, but you may still experience the issue
- When launching Outlook, take Outlook out of full-screen mode by pressing the Restore Down button. Continue to use Outlook in restore down mode.
- While experiencing the issue, Press the ALT and TAB keyboard buttons at the same time (ALT+TAB) to switch to another application
- While experiencing the issue, Press the ALT and F4 keyboard buttons at the same time (ALT+F4) to quit the application
- Instead of using RDS for Outlook, use Webmail: https://webmail.cara.com/. You can access this website from any computer and it is also available through RDS using the "Cara Webmail" icon:
The issue has been escalated to Microsoft. Unfortunately at this time there is no solution to the problem. Please continue to perform the workarounds if this continues to happen.