Escalating Issues to Scene Support

The recipe team can send the details of requests along with their nature to recipegeneral@scenesupport.zendesk.com, and the Scene team will promptly address and process them.

• Please provide as many details as you can.
• Under the new process, whenever you send an email, it will automatically generate a ticket in Zendesk.
• This will facilitate tracking, processing, and responding to inquiries. Additionally, this procedure will apply exclusively to matters pertaining to Scene.

Note: ScenePlusSupport@bondbrandloyalty.com is only monitored for active incidents causing downtime within the loyalty ecosystem