Passwords, Emails with attachments or links - Phishing – Recipe IT Service Desk

A number of emails have been reported recently which ask you to provide or change your password, or provide personal information by clicking a link. These can look legitimate, and even come from trusted sources, which makes them difficult to block automatically. We need your help to ensure your network credentials, and data remains safe.

Here are few things to keep in mind:

Recipe IT will NEVER ask you for your password via email, chat, or text.

Never provide your password via email, text, or chat to anyone.

If you are asked to provide your password, simply say "no".

IT will only announce that a password reset is occurring, or will assign a temporary password to you. If a temporary password is assigned, you will be required to reset it on your next logon.

Emails with attachments or links

If you receive an email with a link, or attachment, stop and think before you click it. Here are a few things to consider before opening that attachment or clicking the link:

Is it from someone you know? It might look interesting, but why are you receiving it in the first place?
Are you expecting it? Maybe check with the sender first, they may be compromised.
Don't be afraid! If the message sounds ominous, chances are good that it's not legitimate.
Don't be curious! Do you really need to open the attachment despite the warning signs?
Oops! I clicked it. Don't panic! Please contact Recipe by phone or in person immediately.