RMS - Can’t log into the Jarvis on-boarding site to add my users (Franchise only) – Recipe IT Service Desk

Question/Issue:
I can’t log into the Jarvis on-boarding site to add my users (Franchise only)

Troubleshooting Steps:

Has this Manager/User logged into the Jarvis app previously? If yes, they can use the same credentials.
Ensure they are logging into jarvis.cara.com/login
User may have to select “Admin Login” in top right hand corner
User can click on Forgot Password to reset their own password from the main login page

Job Aid Reference

Jarvis User Manual

Links to Training Sites:

RMS - Can’t log into the Jarvis on-boarding site to add my users (Franchise only)