Question/Issue:
I can’t run my End of Day
Troubleshooting Steps:
- What is the message on the screen and what is the current business date on the screen? If it is on the current date, then that is correct - there is no issue - an IT ticket is not required
- If they are on any date and there is a notification for a Draft inventory transaction - that will need to be actioned/posted before being able to continue (most common is an imported invoice) - an IT ticket is not required
- If they are on any previous date with a sales management file error message, an IT ticket is required
Job Aid Reference:
End of Day Workflow
Master Training site (Managers):
https://sites.google.com/recipeunlimited.com/rmsandjarvis/home
Comments
1 comment
not able to run end of day
June 20 2024 to June 21 2024
Bill
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