Question/Issue:
I have a duplicate posted invoice
Troubleshooting Steps:
- This usually happens if the restaurant receives and posts the delivery before it gets imported, then it gets imported and someone posts it again as the system does not recognize a duplicate invoice number if it is received through different methods
- Restaurants need to wait until it is imported to help prevent this.
- To correct it, they can create a Return entry for the duplicate invoice.
Job Aid Reference:
Entering a Product Return
Master Training site (Managers):
https://sites.google.com/recipeunlimited.com/rmsandjarvis/home
Comments
1 comment
the issue is there was a posted inventory with no count done. another inventory was created for the same count period which of course has no beginning inventory. is it possible to delete one or both inventory counts?
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