RMS - I have not received my order confirmation from Sysco or GFS – Recipe IT Service Desk

Question/Issue:
I have not received my order confirmation from Sysco or GFS

Troubleshooting Steps:

If email confirmations have not been received to restaurant email within 15 minutes of placing order in RMS, call supplier (Sysco, GFS) immediately to ensure order is confirmed for delivery - may need to provide the order over the phone
Log an IT ticket as well so the team can investigate why it didn’t go through

Links to Training Sites:

Master Training site (Managers):

RMS - I have not received my order confirmation from Sysco or GFS