Payroll ID Is Not Unique

https://docs.google.com/document/d/1CzPSR1xdJFGjgjS1RH03FELh7O4CeFvD7lDR0gd7xck/edit

Issue:  

In Jarvis back office on the RMS tab, managers are getting an error “PayrollSystemNumberMustBeUnique” when attempting to create/save RMS account for associate

Resolution:

1. Log into RMS Portal https://rms.recipeunlimited.com/

1. Enter store number associate belongs to and click on Continue

1. In the top text box type Employee Setup and then select it from the drop down

1. Click on Search Options in the top right hand corner

1. Enter the associate Last Name, First Name or both.  

Note: You don’t need to enter the entire name.  You can just enter the first few letters.

1. Add a check mark beside Also show employees below current org unit

1. Click on View Results in the top right hand corner

1. Now a list of associates will appear.  Select the associate you wish to update.

1. Confirm you have selected the correct associate

1. Click on Related Links in the top right hand corner

1. Now select Employee Tax & Payroll Information

1. Click on Payroll tab

1. In Payroll Id text box enter the payroll id provided by the manager

1. Click on Save & Close in the top right hand corner

1. Click on Save & Close again on the next screen

1. Now Close RMS.  Payroll ID has been update in RMS and in Jarvis (RMS tab)