JARVIS - I forgot my password for JARVIS and I cannot log in

Term

Detail

Problem

Unable to log into Jarvis via Desktop or App.

Cause

Incorrect credentials provided.

Solution

• Go to the Jarvis Login screen https://jarvis.recp.ca
• Click on Forgot Password?
• Enter your email address and click the Send Reset Link button.
• Navigate back to your email inbox.
• You should receive an email from jarvis@recipeunlimited.com and have 8 hours to click the link once it is received
  • If it is not in your inbox, check your Junk/Spam folder
  • If you did not receive the email, verify with you manager that the email in JARVIS is correct
• Open the email and click on Reset Your Password Link.
• Follow the remainder of the instruction in the email to reset your password.

*Please note: Resetting your password on the Jarvis website will also update your password for the App. You will need to reenter your password on the app after it has been reset.