JARVIS - Unable to log into Jarvis via Desktop or App

Term

Detail

Problem

Unable to log into Jarvis via Desktop or App.

Cause

Incorrect credentials provided.

Solution

• Go to the Jarvis Login screen https://jarvis.recp.ca
• Click on Forgot Password?
• Enter your email address and click the Send Reset Link button.
• Navigate back to your email inbox.
• You should receive an email from jarvis@recipeunlimited.com
• Open the email and click on Reset Your Password Link.
• Follow the remainder of the instruction in the email to reset your password.

*Please note: Resetting your password on the Jarvis website will also update your password for the App. You will need to reenter your password on the app after it has been reset.