When eOrder Pickup checks are created - initially they will be created under the "Call Center Employee".
Order Type: Prepaid
For Prepaid Orders - these need to be pulled up on the POS using the Pickup Card and the Prepaid Tender button needs to be selected - This fulfills the order and marks the payment to be captured by chase.
Order Type: PostPay (Pay at Restuarant)
For pay at restaurant orders it is required to first pull up the order on the POS and choose the Store Order button as circled below. - this allows the order to transfer to the pickup read. Not doing so will leave any payment taken to fall under Call center read.
Once the order is stored any payment taken will show up under the Pickup Card.
Please note stores do no have access to edit this profile Call Center in micros because when they this was available to the store it was being terminated in error by locations.