eCommerce - All ecomm orders are not printing to any printer.

Issues:  All ecomm orders are not printing to any printer.  Takeout, Dining Room and Drive Thru are all printing without issues it is ONLY eComm.   

Solution:

Check the 3700d log (D:\MICROS\Res\Pos\Etc)
Go to the bottom of the log and search for "POSAPI"
If you see the following error "Print Job Submit failed" - continue onto the next step    

Log into another location (Same Brand) and copy the following files. 

ResPrintApi.dll and ResPosApi.dll from - D:\micros\common\bin

On the location with the issue

Stop - Multi
Stop - World Wide Web
Stop - Visionmax

Paste the files you copied to - D:\micros\common\bin

Start Multi
Start World Wide Web

Wait 10sec

Start Visionmax

Send a test order

If that does not work, please check with a Team Lead or TS.