My imported invoice total does not match my paper invoice
- Check/verify any possible catch weight items to confirm they were adjusted and received correctly - can change the delivered quantity and cost to reflect if needed.
- Click on Delivery Information and validate the tax and delivery freight amounts match the amounts on the paper invoice - if the variance is noticed at either of the above steps, post the delivery as is and submit an IT ticket to describe the variance so follow up can happen with the vendor.
- If due to any other identified specific inventory item, submit an IT request with the product details.
Job Aid Reference:
Receiving an Electronic Imported Invoice
Links to Training Sites:
Master Training site (Managers):
ESS (Employee Self Serve):