RMS - Incorrect Hours - Transition Shift

Question/Issue:
Associate worked two jobs, only paying for one.

Troubleshooting Steps:

1. Under the Daily Overview page, find the shift in question. You will know if it is a transition shift on the Daily Overview tab, by having two roles under the Jobs column. See below:
   

If scheduled a “Transition Shift,” click on “View Punch” for shift in question. Ensure that there is another job in the top right hand corner. A proper punch should look like the image below:

1. If it was a split shift, then you will see two different shift entries on the Daily Overview tab. Ensure that both shifts don't have the same job code.

Job Aid Reference:
Editing Punches

Links to Training Sites:

Master Training site (Managers): 
https://sites.google.com/cara.com/rmswebpage/home

ESS (Employee Self Serve):
https://sites.google.com/recipeunlimited.com/rms/home